Privacy Policy

1. Introduction

Progressive Selling IQ ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Data Controller:
Progressive Selling IQ
Brian Oehling
United States

For privacy-related inquiries, please contact us through our contact form.

2. Information We Collect

2.1 Information You Provide

When you interact with our website or services, you may provide:

• Contact Information: Name, email address, company name, job title/role
• Communication Data: Messages you send through our contact forms or booking system
• Service Preferences: Information about which services you're interested in
• Booking Information: Scheduling data submitted through Calendly integration

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• Technical Data: IP address, browser type and version, device information, operating system
• Usage Data: Pages visited, time spent on pages, links clicked, referral source
• Analytics Data: Page view events, user interactions, form completion metrics

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies:

• Necessary Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand website usage and improve user experience (requires consent for EU visitors)
• Third-Party Cookies: Set by Calendly booking widget (requires consent for EU visitors)

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide and deliver the services you request
• Communication: To respond to your inquiries and send service-related communications
• Lead Qualification: To assess fit for our fractional leadership services
• Analytics: To understand how visitors use our website and improve user experience
• Business Operations: To maintain records and manage customer relationships through our CRM system
• Legal Compliance: To comply with legal obligations and protect our rights

4. Legal Basis for Processing (GDPR)

For visitors from the European Union (EU) and European Economic Area (EEA), we process your personal data based on:

• Consent: For third-party analytics cookies and marketing communications (where applicable)
• Contract Performance: To provide the services you've requested
• Legitimate Interests: For business operations, fraud prevention, service improvement, and privacy-compliant analytics (Umami)
• Legal Obligations: To comply with applicable laws and regulations

Note about Analytics: We use Umami, a privacy-first analytics service that is GDPR-compliant by design. It processes only anonymous, aggregated data without cookies or personal information, operating under legitimate interest basis. Third-party analytics tools (if added in the future) will require explicit consent.

5. Third-Party Services

We use the following third-party services that may collect or process your data:

6. Data Retention

We retain your personal information only for as long as necessary:

• Contact Form Submissions: Up to 2 years from last interaction
• Analytics Data: Up to 6 months
• Cookie Consent Records: 365 days or until consent is withdrawn
• CRM Data: Until you request deletion or business relationship ends

After these periods, data is securely deleted unless retention is required for legal or regulatory compliance.

7. Your Privacy Rights

If you are a resident of the EU/EEA, you have the following rights under GDPR:

To exercise any of these rights, please contact us through our contact form with the subject "Privacy Rights Request." We will respond within 30 days of receiving your request.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: All data transmitted between your browser and our servers is encrypted using HTTPS/TLS
• Access Control: Limited access to personal data on a need-to-know basis
• Secure Storage: Data stored with industry-standard security measures
• Regular Reviews: Periodic security assessments and updates

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. These countries may have data protection laws different from your country.

When we transfer data from the EU/EEA to other countries, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adequacy decisions.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Analytics and Tracking

Privacy-First Analytics (Umami)

We use Umami analytics, which is designed to be privacy-compliant by default. Umami:

• No cookies: Completely cookieless tracking
• No personal data: Only anonymous usage statistics
• No cross-site tracking: Data stays on our domain
• GDPR-compliant: No consent required under legitimate interest

Third-Party Analytics (Future)

For any future third-party analytics tools that require consent, our website responds to cookie consent preferences:

• EU/EEA visitors: Consent banner displayed for opt-in
• Non-EU visitors: Automatic opt-in under implied consent
• Withdrawal: Consent can be withdrawn at any time

You can manage your preferences for future third-party analytics through our cookie preferences.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last updated" date at the top
• Sending a notice to your email if the changes are significant

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

We will respond to all privacy requests within 30 days.

14. Cookie Details

Detailed information about the cookies we use:

15. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect
• Right to know if we sell or share personal information
• Right to opt-out of sale of personal information
• Right to delete your personal information
• Right to non-discrimination for exercising your rights

Note: We do not sell your personal information to third parties.